Privacy Policy

1. Introduction

GEN3BLOCK Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Data Controller: GEN3BLOCK Ltd

Contact: privacy@gen3block.com

Address: United Kingdom

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number)
• Company information and job title
• Educational background and qualifications
• CV/Resume information for job applications
• Payment and billing information
• Communication preferences

3.2 Technical Information

• IP address and location data
• Browser type and version
• Device information
• Website usage data and analytics
• Cookies and similar technologies

3.3 Special Categories of Data

We do not intentionally collect special categories of personal data (sensitive data) unless specifically required for our services and with your explicit consent.

4. How We Use Your Information

4.1 Lawful Bases for Processing

We process your personal data based on the following lawful bases:

• Consent: For marketing communications and cookies
• Contract: To provide our services and fulfill our obligations
• Legitimate Interest: For business development and improvement of services
• Legal Obligation: To comply with legal requirements

4.2 Purposes of Processing

• Providing AI consultancy and development services
• Processing job applications and recruitment
• Delivering training and educational programs
• Customer support and communication
• Marketing and business development (with consent)
• Website analytics and improvement
• Legal compliance and fraud prevention

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in our operations
• Business Partners: For joint programs or services (with your consent)
• Legal Authorities: When required by law or to protect our rights
• Professional Advisors: Lawyers, accountants, and consultants

5.1 International Transfers

If we transfer your data outside the UK, we ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard Contractual Clauses
• Certification schemes and codes of conduct

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Customer Data: For the duration of our relationship plus 7 years for legal compliance
• Job Applications: 12 months from the application date
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Website Analytics: 26 months from collection

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@gen3block.com. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Ensure website functionality
• Analyze website performance
• Personalize your experience
• Provide targeted advertising (with consent)

You can manage cookie preferences through your browser settings. Some cookies are essential for website functionality.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and employee training
• Incident response procedures
• Regular backups and disaster recovery plans

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Email notification for material changes
• In-app notifications where applicable

12. Complaints

If you have concerns about how we handle your personal data, you can:

• Contact us directly at privacy@gen3block.com
• Lodge a complaint with the Information Commissioner's Office (ICO)

ICO Contact: ico.org.uk | 0303 123 1113