Our Accessibility Commitment
GEN3BLOCK is committed to ensuring digital accessibility for people with disabilities. We believe that everyone should have equal access to information and functionality on our website and AI platforms. We are continually working to improve the accessibility and usability of our services for all users.
Our Promise
We are dedicated to providing an inclusive experience that enables all users to access our AI consulting, development, and training services. This commitment extends to our website, digital platforms, documentation, and all user-facing technologies.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are recognized internationally as the benchmark for web accessibility. These guidelines help make digital content more accessible to people with various disabilities.
WCAG 2.1 Principles We Follow
- Perceivable: Information and interface components must be presentable in ways users can perceive
- Operable: Interface components and navigation must be operable by all users
- Understandable: Information and UI operation must be understandable
- Robust: Content must be robust enough for interpretation by various assistive technologies
Current Accessibility Features
Our website and platforms currently include the following accessibility features:
- Keyboard Navigation: Full keyboard accessibility for all interactive elements
- Screen Reader Support: Semantic HTML and ARIA labels for assistive technologies
- High Contrast: Sufficient color contrast ratios for text and backgrounds
- Responsive Design: Mobile-friendly layouts that work with zoom up to 200%
- Alternative Text: Descriptive alt text for all meaningful images
- Clear Navigation: Logical page structure and consistent navigation patterns
- Focus Indicators: Visible focus indicators for keyboard users
- Form Labels: Clear labels and instructions for all form fields
Ongoing Accessibility Improvements
We are continuously working to enhance our accessibility through:
- Regular accessibility audits and testing with assistive technologies
- User testing with individuals who have disabilities
- Staff training on accessibility best practices
- Implementation of new accessibility features based on user feedback
- Monitoring emerging accessibility standards and technologies
- Collaboration with accessibility experts and disability advocacy groups
AI Services Accessibility
Our AI consulting and development services include accessibility considerations:
- Inclusive AI Design: We help clients develop AI systems that are accessible to users with disabilities
- Voice Interfaces: Support for voice-controlled AI applications
- Visual AI: Alternative text generation and image description capabilities
- Cognitive Accessibility: Clear, simple interfaces in AI applications we develop
- Customizable UIs: Flexible interfaces that adapt to user needs and preferences
Training and Education Accessibility
Our AI training programs are designed to be inclusive:
- Materials available in multiple formats (text, audio, video with captions)
- Screen reader compatible learning platforms
- Adjustable playback speeds for video content
- Keyboard-accessible interactive elements
- Clear course structure and navigation
- Alternative assessment methods when needed
Known Limitations
While we strive for full accessibility, we acknowledge that some areas may need improvement:
- Some third-party embedded content may not meet accessibility standards
- Certain complex data visualizations may require alternative descriptions
- Legacy documentation may need accessibility updates
- Some advanced AI demos may have accessibility limitations currently being addressed
We are actively working to address these limitations and welcome feedback on areas for improvement.
Assistive Technologies
Our website has been tested with and aims to be compatible with:
- Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
- Browsers: Chrome, Firefox, Safari, Edge with various assistive technology combinations
- Keyboard Navigation: Standard keyboard commands and custom shortcuts
- Voice Control: Dragon NaturallySpeaking and similar voice control software
- Magnification Tools: ZoomText and browser zoom functionality
Accessibility Feedback
Your feedback is crucial in helping us improve accessibility. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
- Consultation Form: Use our website's consultation form and mention "Accessibility Feedback" in your message
- Email: Contact us directly through our consultation system
- Response Time: We aim to respond to accessibility feedback within 2 business days
- Alternative Formats: Request content in alternative formats if needed
When reporting accessibility issues, please include:
- Description of the accessibility barrier
- Your assistive technology and browser information
- The specific page or feature affected
- Your contact information for follow-up
Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot always guarantee the accessibility of third-party content. We work with our partners to address accessibility issues when they arise.
Mobile Accessibility
Our commitment to accessibility extends to mobile devices:
- Touch target sizes meet minimum accessibility requirements
- Content remains accessible with screen zoom up to 200%
- Compatible with mobile screen readers
- Responsive design adapts to various screen sizes
- Voice control functionality on supported devices
Training and Awareness
We invest in accessibility education for our team:
- Regular accessibility training for all staff
- Specialized training for developers and designers
- Awareness of disability etiquette and inclusive communication
- Understanding of assistive technologies and user needs
- Participation in accessibility conferences and workshops
Legal Framework
Our accessibility efforts align with relevant legal requirements:
- UK Equality Act 2010
- Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
- European Accessibility Act (when applicable)
- Section 508 standards for US-based clients
Future Plans
We are committed to continuous improvement in accessibility:
- Quarterly accessibility reviews and updates
- Implementation of new accessibility technologies
- Enhanced AI-powered accessibility features
- Expanded compatibility with emerging assistive technologies
- User research with disability communities