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AI Training

AI Launchpad Workshop

Community Training · Northampton, 4 March 2026

Community AI Workshop: +94% Confidence Lift

A free, community-facing AI Launchpad Workshop co-delivered with Unity in Diversity CIC, turning sceptics into confident, informed AI adopters.

  • +94% uplift in attendee confidence around using AI responsibly
  • 14 participants from diverse professional backgrounds
  • Net Promoter Score of +38.5, well above the industry average
+94%
confidence lift
14
attendees
+38.5
NPS score
AI Launchpad workshop attendees outside the venue in Northampton, March 2026

AI Launchpad Workshop

Northampton · 4 March 2026

Delivered in partnership with

UAA
Gen3Block
Unity in Diversity CIC

The situation

The starting point

Fourteen professionals from healthcare, charity, education, food production, and community volunteering arrived uncertain, anxious, or dismissive about AI. Many assumed it was not relevant to their work, too complex to use, or too risky to trust. The average pre-session confidence score was 3.8 out of 10.

  • High anxiety and low baseline confidence, averaging 3.8 out of 10 before the session
  • No prior hands-on experience using AI in a professional or workplace context
  • Mixed sectors with very different day-to-day needs, tools, and constraints
  • Common belief that AI was only for tech companies, not community or frontline professionals

What was delivered

What the Programme Delivered

A structured 2.5-hour learning experience built to close the gap between AI anxiety and AI confidence in a single session, with measured results at the end.

  1. Sector-Specific Use Case Mapping

    Every attendee identified at least one practical AI application for their specific role, from NHS admin efficiency to grant writing to lesson planning and community engagement.

  2. Live Prompting Practice

    Hands-on exercises built around real work scenarios from the attendees themselves. Everyone left having successfully used AI for something directly relevant to their job.

  3. Responsible Use Principles

    Safety, privacy, and ethical use were embedded into every exercise. Confidence was built correctly from the start, not layered on top of bad habits.

  4. Measured Confidence Tracking

    Pre-session and post-session confidence scores on a 1 to 10 scale gave a precise, verifiable view of real impact, not just self-reported satisfaction.

Measured impact

What the Numbers Show

Every figure below comes from the same 14-person cohort on 4 March 2026, self-reported at the start and end of the session on a 1 to 10 scale.

Average AI confidence, before and after

Self-reported on a 1 to 10 scale at the start and end of the session. The lighter track shows the unused headroom on the scale.

Before session3.8/ 10
After session7.4/ 10

Which way confidence moved

Share of attendees by direction of change across the session.

  • More confident85%
  • Unchanged15%
  • Less confident0%

Recommendation profile

Promoters (54%) and the +38.5 NPS equivalent are the measured figures. Detractors follow from them at 15%, leaving 31% passive.

  • Promoters54%
  • Passives31%
  • Detractors15%

Every figure, in full

The complete measured dataset. Promoter share is scores of 9 or 10 out of 10.

MetricValue
Date delivered4 March 2026
LocationNorthampton
Session length2.5 hours
Attendees14
Average AI confidence, before3.8 / 10
Average AI confidence, after7.4 / 10
Relative confidence lift+94%
Attendees more confident on exit85%
Attendees unchanged15%
Attendees less confident on exit0%
Promoter-level scores (9 or 10 out of 10)54%
Net Promoter Score equivalent+38.5

What they took away

Top Outcome Themes

  • CV building and job search using AI tools
  • Safe and responsible AI use
  • Prompting techniques for everyday tasks
  • AI for business and entrepreneurship
  • Community and charity applications of AI

The outcome

The Impact

Measurable, verifiable results from a single 2.5-hour session. All impact data collected with informed consent and handled in line with UK GDPR.

  • +94% relative lift in participant AI confidence across the full group
  • Average confidence rose from 3.8 out of 10 to 7.4 out of 10
  • 85% of attendees reported greater AI confidence on exit
  • Net Promoter Score of +38.5, well above community training benchmarks
  • Zero participants experienced a confidence decrease
  • All impact data collected with informed participant consent under UK GDPR

Who was in the room

Five Sectors, One Session

  1. Healthcare

    Healthcare & Support

    NHS professionals and community support workers exploring AI for patient communication and admin efficiency.

  2. Third sector

    Charity & Third Sector

    Charity workers learning to use AI for grant writing, reporting, and community engagement.

  3. Education

    Education

    Educators discovering AI-assisted lesson planning and student support tools.

  4. Production

    Food & Production

    Food business owners using AI to streamline operations and marketing.

  5. Community

    Community Volunteering

    Volunteers and community organisers learning practical AI applications for social impact.

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